Ross Fraser / 18/05/2015 20:45:47
The challenges in meeting housing need are getting tougher and the pressure on scarce resources more intense. If the UK housing sector wants to maintain its impact, it has to embrace new innovative ways of working, new technologies, data analytics and business models.
Steve Platt / 19/05/2015 13:57:48
“Better housing management, improved safety, monitoring elderly people living at home, temperature, intrusion, street lighting, repairs, waste disposal.” The list of practical benefits to the housing sector from the Internet of Things trips off the tongue of the cross-bench peer Lord Erroll.
Sharon Fleming / 26/05/2015 00:00:00
HouseMark has appointed Arturo Dell as Product Development Director, responsible for leading on innovation, Big Data and the Internet of Things.
Vicki Howe / 27/05/2015 00:00:00
Over the last 12 months, HouseMark has been working on a ‘discovery project’ to gauge the actual likely benefits of big data studies in social housing. Eight HouseMark members with responsibility for more than 96,000 homes have been taking part in a pilot big data project that could transform the way social landlords collect and use information.
Steve Platt / 29/05/2015 00:00:00
HouseMark has appointed Marianne Hood OBE, founding Director of TPAS, as its Consumer Advocate to oversee its work on Big Data and the Internet of Things.
Grant Leboff / 30/05/2015 00:00:00
Demography has often been the focus of organisations trying to provide a great experience for their clientele.Today, however, there are other factors that must be considered. Increasingly, consumers are continually connected to the web via desktops, tablets and smartphones.instant access to information has meant that the time lag between thought and action has diminished.
Sharon Fleming / 06/08/2015 00:00:00
The Guinness Partnership gives us some practical tips for the processing of subject access requests.
Sharon Fleming / 01/09/2015 00:00:00
When should we share information with the police and other statutory bodies on request? Charlotte Lewendon of The Guinness Partnership shares her tips.
Ross Fraser / 01/10/2015 00:00:00
Housing providers who innovate can embrace the challenges facing the sector, says Ross Fraser, chief executive of HouseMark.
Sharon Fleming / 05/10/2015 00:00:00
In two very different cities, in two equally different sectors, two call centre operations are at the forefront of innovation when it comes to placing the customer at the centre of digitalisation.
Sharon Fleming / 09/10/2015 11:51:55
HouseMark has entered into a partnership with Inside Housing which will see them working together over the coming year to promote and champion innovation in the sector.
Sharon Fleming / 04/01/2016 00:00:00
Brett Sadler, a member of HouseMark's Digital Futures Club (DFC) recently shared his thoughts on the DFC visit to Google's offices in London. Summing up the visit in one word he said: "amazing!"